I have installed an incorrect version of EmailMerge. What should I do?

1. Uninstall the incorrect version of the software.
2. Download and install the correct software.

Uninstall the Wrong Software
You don't need to do this if you actually want both software installed. However if you want to get rid of the other software:

To uninstall:
* Ensure Microsoft Outlook and Microsoft Word is closed.
* Press Ctrl+Shift+Esc to open Task Manager.
* Click on the Processes Tab.
* End processes with the names OUTLOOK.EXE and WINWORD.EXE
* Go to Start -> Control Panel -> Add or Remove Programs
* Select the incorrect version of the software and click Remove.
* Click on the appropriate link below to download:

EmailMerge Version 3(Pro or Std):
Download EmailMerge Version 3

For EmailMerge Version 2(Pro or Std):
Download EmailMerge Version 2

For EmailMerge Pro Version 1:
Download EmailMerge Pro 1

For EmailMerge Std Version 1:
Download EmailMerge Std 1

After downloading install and register EmailMerge:

To install and register:
1. Ensure Microsoft Outlook and Microsoft Word is closed.
* Press Ctrl+Shift+Esc to open Task Manager.
* Click on the Processes Tab.
* End processes with the names OUTLOOK.EXE and WINWORD.EXE
* Double click EmailMerge.exe to start installation.
* Follow on screen instructions to install EmailMerge.

2. Open Microsoft Outlook. The Register EmailMerge screen will show up.
3. Select the register tab on this screen. Enter the Registered Name and Unlock code exactly as you received and click OK.

You will now have a fully functional version of EmailMerge.

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