This may be due to one of the following reasons:
1.We have found that Registration fails due to one of the following reasons.
1. Unlock Code is entered into the wrong version of the program.
To check the version of QuickFile on your computer:
Open Microsoft Outlook and go to your Inbox
Go to Tools menu -> Standss -> QuickFile -> Click About QuickFile.
The version will be displayed on the screen that appears.
If you have installed the incorrect software, uninstall the wrong software.
Uninstall the Wrong Software
You don't need to do this if you actually want both softwares installed. However if you want to get rid of the other software:
To uninstall:
Ensure Microsoft Outlook and Microsoft Word is closed.
Press
Ctrl+Shift+Esc to open Task Manager.
Click on the
Processes Tab.
End
processes with the names
OUTLOOK.EXE and
WINWORD.EXE
Go to
Start ->
Control Panel ->
Add or Remove Programs
Select the incorrect version of the software and click
Remove.
Please go to the link below to download Lawyers version of QuickFile:
http://www.outlook4lawyers.com/downloadprocess.asp
After downloading install and register QuickFile:
To install and register:
1.Ensure Microsoft Outlook and Microsoft Word is close.
Press
Ctrl+Shift+Esc to open Task Manager.
Click on the
Processes Tab.
End processes with the names
OUTLOOK.EXE and
WINWORD.EXE
Double click on the downloaded file to start installation.
Follow on screen instructions to install QuickFile.
2. Open Microsoft Outlook. The Register QuickFile screen will show up.
3. Select the register tab on this screen. Enter the Registered Name and Unlock code exactly as you received and click OK.
You will now have a fully functional version of QuickFile.
1. Incorrect name and/or unlock code
Make sure that the name and unlock code is typed exactly as shown in your original e-mail. Pay particular attention to spaces and capital letters. Also try to actually type it in instead of cutting and pasting. On some computers we have found that pasting adds some hidden characters.
2. You are
using Pocket PC/Palm device and /or
Outlook is open. Before installing QuickFile make sure that you unplug any Pocket PC/Palm device if you are using one. Also ensure that Outlook is closed. To do this, do the following:
(If you are using a Pocket PC) Disconnect your Pocket PC from your computer.
Restart your computer.
If you are not using a Pocket PC, press CTRL-ALT-DEL and click Task Manager.
Click Processes tab and make sure that Outlook.EXE is not running.
3. When typing in the numbers, don't use the number keypad off to the right of your keyboard, because they are sometimes interpreted as different characters and it will not be accepted, although it may look right to you.