QuickFile may be disabled by Outlook. To re-enable QuickFile:
1.Start Outlook and go to your Inbox
2.Select Help - About Microsoft Office Outlook
3.Click Disabled Items button
4.Select QuickFile 4Outlook
5.Click Enable
If the above does not solve your problem, Check to see that QuickFile is installed properly:
1.Start Outlook and go to your Inbox
2.Click Tools - Options
3.Click Other tab
4.Click on the Advanced Options button
5.Click on Com-Addins button
6.Verify that QuickFile is on the list, and it should be ticked.
7.If QuickFile is not ticked, then do so.
If your problem is unsolved try reinstalling QuickFile 4Outlook
Article ID: 106, Created: 7/26/2011 at 6:47 PM, Modified: 8/2/2011 at 8:41 PM