SendGuard may be disabled by Outlook. To re-enable SendGuard:
1.Start Outlook and go to your Inbox
2.Select Help -> Click About Microsoft Office Outlook
3.Click Disabled Items button
4.Select SendGuard
5.Click Enable
If the above does not solve your problem, Check to see that SendGuard is installed properly:
1.Start Outlook and go to your Inbox
2.Click Tools -> Click Options
3.Click Other tab
4.Click on the Advanced Options button
5.Click on Com-Addins button
6.Verify that SendGuard is on the list, and it should be ticked.
7.If SendGuard is not ticked, then do so.
If your problem is unsolved try reinstalling SendGuard
Article ID: 124, Created: 7/26/2011 at 8:42 PM, Modified: 8/2/2011 at 9:18 PM