SendAccount may be disabled by Outlook. To re-enable SendAccount:
1.Start Outlook and go to your Inbox
2.Select Help -> About Microsoft Office Outlook
3.Click Disabled Items button
4.Select SendAccount 4Outlook
5.Click Enable
If the above does not solve your problem, Check to see that SendAccount is installed properly:
1.Start Outlook and go to your Inbox
2.Click Tools -> Options
3.Click Other tab
4.Click on the Advanced Options button
5.Click on Com-Addins button
6.Verify that SendAccount is on the list, and it should be ticked.
7.If SendAccount is not ticked, then do so.
If your problem is unsolved try reinstalling SendAccount 4Outlook
Article ID: 202, Created: 7/27/2011 at 7:14 PM, Modified: 8/2/2011 at 8:49 PM