This is because in Version 6, All Stores exclude other exchange folders apart from default. This is done to improve speed. However, the following are instructions, if you need to search folders from other stores.
- From Microsoft Outlook, go to your Inbox
- Go to Standss Outlook Addins tab
- Click More from QuickFile Group
- Click on Settings to open QuickFile Settings Screen
- Go to Data Files tab
- If All Stores is not selected, select it
- Tick "Index Other Exchange Folders too"
- Click the Yes button
- Click OK button to save the settings
- Choose to re-index
Article ID: 301, Created: 6/9/2019 at 8:54 PM, Modified: 6/16/2019 at 2:31 PM