If you are experiencing crashing of Outlook when Sending and Filing emails using QuickFile then please check with your I.T team to see if your organization is using any Sophos Products.
We have identified a clash between Sophos Exploit Mitigation and QuickFile.
We were able to solve the issue by adding an exclusion in Sophos exploit mitigation for QuickFile dll’s.
Please add exclusions for the following dll’s:
- c:\program files (x86)\standss\quickfile for outlook\quickfile.dll
- c:\program files\standss\quickfile for outlook\quickfile.dll
Please visit the following link for steps on how to add these exclusions: Exploit Mitigation Exclusions
Adding these should solve the issue on your side.
We understand this could have security concerns so do contact us on support@standss.com for any questions.
Article ID: 326, Created: 4/28/2022 at 5:19 PM, Modified: 4/28/2022 at 7:28 PM