Why does the prompt look different for both Classic and New Outlook / OWA?

SendGuard365

If the classic prompt still displays on Classic, you will need to disable the Com-addin so the M365 prompt shows.

Step 1: Click on File

Step 2: Click on Options

Step 3: Click on Add-ins

Step 4: Click “Go”

Step 5: Scroll down to SendGuard for Outlook and disable the addin

Step 6: Click OK.

Article ID: 344, Created: 6/16/2025 at 5:06 PM, Modified: 6/16/2025 at 5:12 PM