Why am I not automatically prompted to add a new email address to my SendGuard list?

The automatic prompt to add new sender addresses is a configurable setting. If you are not seeing these prompts, the feature is likely disabled in your SendGuard settings.

To enable automatic prompts for new email addresses, follow these steps:

  1. In your Outlook Inbox, navigate to the Addins4Outlook menu and select the SendGuard menu.
  2. Click on Settings. This will open the SendGuard Settings screen.
  3. Select the Send Account tab.
  4. Under the section "How to set Preferred Accounts", select the following option: "Automatically display option to add address to list if I am using an address not in the list".
  5. Save your changes.

Once this option is enabled, SendGuard will automatically prompt you to add any new sender address to your list when you try to use it.