SendGuard does not prompt when I send an external email without an attachment. It only prompts when I attach a document. Why is this?

Step 1: Log in to the SendGuard Management Console

Step 2: Click on M365 settings

Step 3: Under SendConfirm settings, if Show prompt for is set on External Recipients AND attachments, change this to External Recipients Only.

Article ID: 369, Created: 7/30/2025 at 9:13 PM, Modified: 7/30/2025 at 9:13 PM

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