Why am I seeing “Need Admin Approval” when installing EmailMerge365?

When installing or using EmailMerge365, you may see a message such as “Need Admin Approval” or “Approval Required.”

This happens because EmailMerge365 requires permission to access your mailbox and send emails on your behalf. Microsoft 365 requires an administrator to grant these permissions before the add-in can be used.

Below are examples of the message you may see:

If you are an administrator, you can approve the request yourself. If not, you will need to contact your IT team.

If you are an Administrator

You can grant permission in one of the following ways:

• Approve directly from the consent prompt (if logged in as an admin).
• Or grant access through Microsoft Entra using the direct admin consent link below:

This link allows you to approve permissions for the EmailMerge365 client application.

For more details, refer to Microsoft’s documentation on granting admin consent in Microsoft Entra.

If you are NOT an Administrator

You will need to request approval from your IT administrator. You can copy and send the message below: