Where to Find Your BCC to Salesforce Email Address

EmailMerge365 allows you to automatically save a copy of your sent emails into Salesforce using a BCC email address. This ensures important correspondence is logged and available for future reference.

Your unique Salesforce BCC address is generated inside Salesforce. Follow the steps below to locate it:

Steps to Find Your Salesforce BCC Email Address

1. Log in to Salesforce 
   • Open Salesforce and sign in with your credentials. 
2. Open Setup / Settings 
   • Click your profile icon or name in the top-right corner. 
   • Select Settings or Setup (wording may vary depending on your Salesforce interface). 

3. Go to Email Settings 
   • In the left-hand menu, locate and click Email. 
   • Expand the Email section if it is collapsed. 
4. Open “Email to Salesforce” 
   • Click Email to Salesforce. 

5. Copy Your Unique BCC Address 
   • Your personal Salesforce BCC email address will be displayed on this page. 
   • Copy this email address carefully. 

Use the BCC Address in EmailMerge365

• Open the EmailMerge365 Outlook Web Add-in 
• On the Send tab, paste your Salesforce BCC email address into the BCC or Salesforce integration field (as instructed in the add-in settings) 
• Save your settings to ensure all sent emails are logged in Salesforce 

Important Notes

• Each Salesforce user has a unique BCC email address 
• Do not share this address unless required by your organization’s Salesforce administrator 
• If emails are not being logged, verify that the correct BCC address is being used 

Need Help?

If these instructions do not resolve your issue, please contact our support team at:

support@standss.com