Error during QuickFile

Problem

Why am I seeing this screen?

Solution

The screen informs user that filing has not been done due to one of the following reasons:

Emails cannot be filled into the Deleted Items folder (or its sub folders) - You should do Clean Suggestions.
Do not have permission to Folder - Here are instruction on how to Give permission.
Selected folder is not a mail item folder - Currently QuickFile can only file emails, reports and post items.
Folder not connected to Outlook - Ensure your Outlook is connected to the folder that you are trying to file into.
Cannot file to a top level folder - Please choose another folder to file.
Could not locate Folder - You should do Clean Suggestions.
Could not file item as it maybe encrypted - Please ensure that you are not filing an encrypted email.

Article ID: 304, Created: 6/13/2019 at 5:57 PM, Modified: 6/19/2019 at 7:44 PM